• facebook
  •  Twitter
  •  Youtube
  • Instagram

Silverstone Classic Hero Image McLaren M8 Can-Am

Hero

FAQ's


When is the Silverstone Classic?

The 2017 Silverstone Classic takes place on the weekend of 28th - 30th July 2017.

This reflects a change to the provisional dates previously communicated (21-23 July). This is due to the fact that on 30 November 2016, the FIA ratified and released the FIA Formula 1 calendar for 2017 which included a surprise change to the British Grand Prix date, now confirmed as being the weekend of the 16th July - a week later than their provisional dates. Due to massive operational complexities it is impossible to hold the two largest annual events at Silverstone on consecutive weekends and so the confirmed date for the Silverstone Classic in 2017 is the weekend of the 28/29/30 July (a week later than our provisional dates).

For anyone that has bought their tickets already, these will obviously be valid for the revised dates and we look forward to seeing everyone a week later than originally planned. Anyone who bought tickets between the 5th November and 1st December 2016 and is now unable to attend the 2017 event due to the date change has until the 28th February to request a full refund on their tickets. Details have been sent to all ticket purchasers to let them know how to do this.

We’re so very sorry to have had to to make this change but unfortunately it’s due to factors outside of our control.

How much are tickets?

For information regarding ticket prices please click here.

How can I buy tickets?

Tickets are available from this website  here  or by calling 0871 231 0849 - calls cost 13p per minute plus standard network charges.

What's the transaction fee for?

The transaction fee covers the costs of printing, packing and delivering the tickets to you. This fee also applies to tickets arranged for collection at the venue. The transaction fee applies per order not per ticket. If you purchase six tickets, you only pay one transaction fee. 

Is your site secure?

Yes it is. For security when booking, your details are transmitted using industry standard 128 bit SSL (secure socket layer) encryption. You'll need to be using a browser compatible with SSL (most modern ones are).

I’m having trouble purchasing tickets online, who can help me?

If for any reason you are having problems trying to purchase tickets online then please call 0871 231 0849 to speak to a ticket agent.

Calls cost 13p per minute plus standard network charges.

How do I know if my booking has gone through?

Once you have completed the booking form and submitted your order, you will get an email confirmation from SEE - please ensure that you enter your email address correctly when booking.

Your email confirmation will show details of your order including number of tickets and booking reference.

Many email account providers offer a filter service to protect you from unwanted junk mail or 'spam'. It is possible that your email confirmation from us has been mistakenly filtered by this service; so if you do not receive email confirmation from us within 48 hours, please check your Junk Mail and/or Deleted Files folders first. If you still cannot find your confirmation email, you can request for it to be resent - by logging into the SEE Customer Services area here

I haven't received my confirmation email, what should I do?

If you don't receive your confirmation email, please allow up to 6 hours for it to reach you at busy periods and also check it hasn't gone into your junk mail folder.

If you still have trouble getting your confirmation email, you can check your order has gone through by logging into the SEE Customer Services area here and use the option on the next page to resend your confirmation email.

How do I get a reference number for my tickets?

You get one automatically as part of the booking process. If you buy online we'll send you a confirmation email that will include a booking reference number. If you buy over the phone we'll give you your booking reference at the end of placing your order. You'll need your booking reference if you want to track the progress of your order using the SEE ticket tracker, so keep it safe.

Resend your confirmation email, which includes your reference number by logging into our Customer Services area here

 

I've lost my booking reference number - what can I do?

If you have booked online and lost your reference number, log into the SEE Customer Services area here - enter the email address used to purchase tickets and your booking confirmation will be resent

I have not received my tickets. When will my tickets be sent?

Track your order by  logging in here. You'll need your booking reference number (contained in the confirmation email we sent you when you ordered your tickets or given to you verbally if you ordered using the phone) and your email address. This will show details confirming your order and whether your tickets have been mailed out to you yet. Most orders will be sent 7-10 days before the event, so if it's still a while off, don't panic. This is done to try and help us combat ticket re-sale, forgery and loss.

Can I cancel my order if I change my mind?

Our ticket partner, See Tickets, now offers an ethical and convenient way to re-sell tickets, enabling you to sell and buy spare tickets, safely and securely, at the price you paid or less, via the Fan-to-Fan Marketplace. More information is here.

So, if you have an unwanted ticket and it is sold successfully through the Fan-to-Fan Marketplace, See Tickets will send you payment five days after the event takes place. Payment will only be made if the ticket is successfully sold. If it is not,  the only time we would offer a ticket refund is if the event is cancelled.

I am disabled can my personal assistant accompany me to the event?

As part of our commitment to make the Silverstone Classic accessible to all, we operate a Personal Assistant 2-4-1 ticket scheme.

All disabled visitors attending the Silverstone Classic on a paid for adult ticket are entitled to bring one assistant free of charge. Please note if the disabled person is a child you will need to buy an adult ticket and claim a free child ticket as the assistant.

Click here to complete the online Personal Assistant 2-4-1 ticket application form. 

If I move house before my tickets arrive, how do I tell you about my change of address?

You can change your address online by  logging into the SEE Customer Services area here. Click on 'I want to change my delivery address' in the section 'Your Details'.

Is there parking available at the Silverstone Circuit?

Yes, absolutely. All car parking is free of charge in the public car parks. Just follow the signposting on approach to the circuit. For information regarding disabled access please click here.

What accommodation options are there at the Silverstone Classic? Is there camping?

Absolutely, make a weekend of it. Silverstone Woodlands campsite has fantastic facilities and is located a short walk or a tractor shuttle away from Gate 15 of the circuit. For more information please click here.

Can I bring my dog to the Silverstone Classic?

Unfortunately NO PETS are permitted on site at the Silverstone Classic, although fully trained and registered “assistance” dogs are welcome. Please contact the circuit on 08704 588 251 so that arrangements can be made prior to your arrival. It is however not recommended that animals be subjected to loud noises from some of our Motorsport activities. ‘Assistance’ dogs are not allowed in the paddock, garages or the pit lane. Please do not leave dogs locked in cars in car parking areas.

Can I bring my own food & drink to the event?

Yes, we allow guests to bring their own food and drink in, we just ask that no glass bottles are brought in. Please note that our prohibited items list includes but is not limited to alcoholic beverages, illegal drugs, chemicals of any kind, glass bottles, barbeques, ladders, laser pens, weapons or any offensive materials in whatever format.

Is there a prohibited items list?

Yes. Prohibited items include but are not limited to alcoholic beverages, illegal drugs, chemicals of any kind, glass bottles, barbeques, ladders, laser pens, weapons or any offensive materials in whatever format.

Can I use a bicycle inside the circuit to get around?

Yes you can, you are free to use an un-motorised bicycle within the circuit.

What are the opening hours each day?

The gates open at 7.30am each morning. They will close at 11pm on Friday and Saturday, and at 6.30pm on Sunday.

Qualifying on Friday will run from 9am until 8.05pm, racing on Saturday will run from 9am until 9pm, and racing on Sunday will run from 9am until 6pm.

There'll be live music on both Friday and Saturday evenings until 11pm.

The classic motor racing is fantastic but what else is there to do other than watch the racing?

The Silverstone Classic is a fabulous 3 day weekend of ‘Flat Out Fun for all the Family’ so there's always something for everyone.  For more details on the 2017 event click here.

Is grandstand seating really free?

Grandstand seating is free of charge but not necessarily all grandstands will be open. The Event Map which is available in the programme will advise which grandstands are open.

I am in a car club, how do I get my classic car into the event and are there any concession ticket prices?

If your car club is registered to attend the 2017 Silverstone Classic then there are some great packages for you to display your beautiful classic car as part of your car club’s infield display.  For more information on Car Clubs click here  or contact your car club coordinator/secretary.

I am a competitor/race car preparer, can I park my trailer and support vehicle in the paddock?

The Paddocks are display areas open to the public and therefore solely for race cars and multi-car preparer trucks with awnings. Support vehicles and trailers must be parked in the designated areas. This will be detailed in your competitor packs and will be shown to you upon arrival by the paddock management team. 

I am a photographer, can I have a car pass to take my equipment anywhere in the circuit?

Unfortunately not, as the number of cars allowed inside the circuit is restricted. A shuttle service for media will operate from media sign-on to the media centre in the Silverstone ‘Wing’.

Official Partners

 

  • Silverstone Auctions
  • JET
  • JLR
  • eBay
  • Porsche
  • Maserati
  • Prostate Cancer UK

Official Suppliers

  • Empire RV
  • Henri Lloyd
  • Silverstone Real Ales

Media Partners

  • Classic & Sports Car
  • Motor Sport
  • The Telegraph
  • Planet Rock