FAQs

We are closely monitoring the developments relating to the spread of the Coronavirus (COVID-19) and following the updates and advice given by the UK Government, the World Health Organisation and other public bodies.

While the latest guidance from the UK Government is to stay at home over the coming weeks, we remain hopeful that the Silverstone Classic will go ahead in four months as planned, although COVID-19 may have some impact on how we run elements of the event.

We appreciate that this is an evolving situation, so in the unlikely event that we have to postpone the event from its current scheduled dates, we will determine a date with the Circuit as soon as possible to which we can postpone the event and we will publish details as a matter of priority. All tickets would remain valid.

In the meantime, look after yourselves and those around you. We’re all in this together.

We continue to monitor the situation and follow the updates and advice given by the UK Government, the World Health Organisation and other public bodies. Wherever necessary we will be taking sensible precautions to help minimise the spread of the virus and we will share updates in this regard over the coming weeks and months.

In the first instance we recommend you make contact with your travel insurance provider to check whether your policy covers you for cancelled travel plans as a result of the Coronavirus.

The Silverstone Classic will take place on the weekend of 31 July to 2 August 2020.

The gates open at 07:30 each morning. They close at 23:00 on Friday and Saturday, and at 18:30 on Sunday.

Qualifying on Friday is likely to run from around 09:00 until 19:00,  with racing from 09:00 until 21:00 on Saturday, and from 09:00 until 18:00 on Sunday.

There will be live music on both Friday and Saturday evenings until 23:00. 

For those camping at Silverstone Woodlands, the campsite opens on Thursday 30 July from 09:00 and closes on Monday 3 August at 12:00. More details are here.

We want you to get the very best value from the tickets you buy for the Classic, which is why we include so much in the ticket price! Your tickets not only include entry to the event, but also: Full access to the racing paddocks giving the chance for you to get close to the cars and talk to the drivers and race preparers; access to the open grandstands for great viewing of the track action. Big screens are also provided around the Circuit to ensure you don't miss a thing; the live music concerts on Friday and Saturday evenings; all funfair rides; and FREE parking.

Absolutely - if you've never joined us at the Classic you'll be amazed at the access. You can get really close to the cars and talk to the drivers and race preparers. In the interests of safety, children aged 15 and under are not permitted in the pit garages and all visitors to the Classic should take extra care and keep a good watch in all directions as there will be race cars and support vehicles moving throughout the paddock. Please stay behind the viewing barriers at the assembly area.

For your safety, the pit lane is a restricted area and is only accessible to drivers and their teammates in possession of the correct accreditation. Children aged 15 and under are not permitted in the pit garages, pit lane or on the pit wall.

Unfortunately not - you need a Friday event ticket to watch the music on Friday and a Saturday ticket to watch the music on Saturday.

Grandstand seating is free, but not necessarily all grandstands are open. An event map will be provided nearer to the event advising which grandstands are open for the weekend of the Classic.

Yes, the vintage funfair rides on the Village Green are all free of charge. 

Yes, we allow guests to bring a reasonable amount of their own food and drink, we just ask that no glass bottles are brought in. Please note that our prohibited items list includes, but is not limited to, alcoholic beverages, illegal drugs, chemicals of any kind, drones, glass bottles, barbeques, mopeds, scooters and any other unauthorised motorised transport, ladders, laser pens, weapons or any offensive materials in whatever format. Please note that your bags may be searched before entering and any prohibited items or excessive amounts of food and drink may be confiscated.

Yes you are able to bring your baby to the event. The noise of the race cars can be quite loud so we would recommend ear defenders. Children 5 and under have free entry to the event; please just indicate when booking your own tickets how many children aged 5 and under are likely to attend with you.

There are baby changing facilities throughout the site - the locations for which can be found on the event map, published closer to the event.

Site transport: Throughout the event, accessible buses (enabling wheelchair and pram access) will operate between the Village Green at the north end of the circuit infield and the International Paddock at the south end of the circuit infield, as well as on the perimeter road.

Site layout and conditions: The site is spread over 850 acres, some of which are fields. There are some hard-standing and tarmac areas together with stone paths and trackway, but the site can be difficult to negotiate. The weather can have a massive impact on how easy it is for people to move around the site, please take this into consideration when deciding on what equipment to bring with you.

Yes you can, you are free to use an un-motorised bicycle within the circuit.

Yes. Prohibited items include but are not limited to alcoholic beverages, illegal drugs, chemicals of any kind, drones, glass bottles, barbeques, mopeds, scooters and any other unauthorised motorised transport, ladders, laser pens, weapons or any offensive materials in whatever format. Please note that your bags may be searched before entering and any prohibited items may be confiscated.

NO PETS are permitted onsite at the Silverstone Classic either, although fully trained and registered “assistance” dogs are welcome. Please contact the circuit on +44 (0) 8704 588 251 so that arrangements can be made prior to your arrival. It is however not recommended that animals be subjected to loud noises from some of our Motorsport activities. ‘Assistance’ dogs are not allowed in the paddock, garages or the pit lane. Please do not leave dogs locked in cars in car parking areas.

Tickets for 2020 are now available and you can book easily and securely online here.

Alternatively you will be able to call to book tickets on: +44 (0) 871 231 0849 (calls cost 13p per minute plus network extras).

Tickets to the event are available in advance until midnight the Thursday before our festival weekend.

Bookings for Car Club Packages are only available until midnight on the 31st May – this is due to the complex logistics of accommodating over 100 car clubs over the weekend of the event.

Once you have completed the booking form and submitted your order, you will get an email confirmation from our ticket agency - SEE Tickets. Please ensure that you enter your email address correctly when booking.

Your email confirmation will show details of your order including the number of tickets and booking reference.

Many email account providers offer a filter service to protect you from unwanted junk mail or 'spam'. It is possible that your email confirmation from us has been mistakenly filtered by this service; so if you do not receive email confirmation from us within 48 hours, please check your Junk Mail and/or Deleted Files folders first. If you still cannot find your confirmation email, you can request for it to be resent - by logging into the SEE Customer Services area here.

If for any reason you are having problems trying to purchase tickets online, please call +44 (0) 871 231 0849 to speak to a ticket agent.

Calls cost 13p per minute plus standard network charges.

If you haven't received your confirmation email, please allow up to 6 hours for it to reach you at busy periods and also check it hasn't gone into your junk mail folder.

If you still have trouble getting your confirmation email, you can check your order has gone through by logging into the SEE Customer Services area here and use the option on the next page to resend your confirmation email.

All tickets are sent electronically to the email address you provide after you have completed your order. Please bring these tickets with you to the event as they will be scanned upon entry.

If you can't find your ticket and have booked online, log into the SEE Customer Services area here - enter the email address used to purchase tickets and your ticket will be resent.

You have the option to book additional items e.g. camping, programmes, over ear radios etc. after you've placed your ticket order. You just need to visit our website and where is says 'Already ordered tickets?' enter your booking reference number (on your original confirmation email) and email address (that was registered with the booking). If you're a member of a car club and have bought a Car Club Display Package, you will additionally need to enter your club's exclusive booking code (as well as your booking reference number).  

You get one automatically as part of the booking process. If you buy online we'll send you a confirmation email that will include a booking reference number. If you buy over the phone we'll give you your booking reference at the end of placing your order.

You'll need your booking reference number if you want to order additional items after you have purchased your tickets online, so keep it safe.

All tickets are sent electronically with the exception of the Car Club Display Vehicle Passes and Hospitality tickets which will be dispatched a couple of weeks prior to the event.

Track the status of your tickets via the SEE Customer Services area here.

 

If you purchased Ticket Plan Protection when you bought the tickets, you may be eligible for a refund. The terms and conditions that relate to Ticket Plan Protection are detailed here.

In addition, our ticket partner, SEE Tickets, offers an ethical and convenient way to re-sell tickets, enabling you to sell and buy spare tickets, safely and securely, at the price you paid or less, via the Fan-to-Fan Marketplace. More information is here.

So, if you have an unwanted ticket and it is sold successfully through the Fan-to-Fan Marketplace, SEE Tickets will send you payment five days after the event takes place. Payment will only be made if the ticket is successfully sold. If it is not,  the only time we would offer a ticket refund is if the event is cancelled.

The transaction fee covers the administrative costs of processing your order along with implementing infrastructure to facilitate ticket scanning onsite. The transaction fee applies per order not per ticket i.e. if you purchase six tickets, you only pay one transaction fee. 

Yes it is. For security when booking, your details are transmitted using industry standard 256 bit SSL (secure socket layer) encryption. You'll need to be using a browser compatible with SSL (most modern ones are).

If you have booked online and lost your reference number, log into the SEE Customer Services area here - enter the email address used to purchase tickets and your booking confirmation will be resent.

You can change address details online by logging into the SEE Customer Services area here. Click on 'I want to change my delivery address' in the section 'Your Details'.

As part of our commitment to make the Silverstone Classic accessible to all, we operate a Personal Assistant 2-4-1 ticket scheme.

All disabled visitors attending the Silverstone Classic on a paid for adult ticket are entitled to bring one assistant free of charge (this applies to general admission tickets and camping only. This offer does NOT apply to hospitality tickets). Please note, if the disabled person is a child you will need to buy an adult ticket and claim a free child ticket.

Click here to complete the online Personal Assistant 2-4-1 ticket application form and for further eligibility criteria.

Yes - all car parking is free in the public car parks. Just follow the signposting on your approach to the circuit. For information regarding disabled parking please click here.

Email the following information to [email protected]:

- Your Buy a Gift voucher reference number

- The email address you would like your electronic tickets sent to

- Postal address of person redeeming the voucher

- A contact phone number in case of any issues

 

Yes you can, but you can only re-enter if you're able to present your e-ticket again and if you have a stamp. If you leave the event but plan on returning, make sure to get a stamp on the way out. 

Absolutely, make a weekend of it - one day is never enough! Silverstone Woodlands campsite has fantastic facilities and is located a short walk (or tractor shuttle) from entry Gate 15 to the circuit. For more information and for details on other accommodation options please click here. 

Camping is booked per person not per pitch. There is no strict pitch size (unless you have booked an electrical hookup) and the spaces are given on a first come basis. If you do require an electrical hook-up, simply add this as an extra to your order. (there is an additional fee). If buying an electric hook-up, pitch sizes do need to be observed and you can either buy a standard  electric hook-up (7x8m pitch size) or large (6x12m pitch size).

You can buy camping tickets at the same time as purchasing your event tickets via our website - it is one easy process for you. Just select the relevant drop down menu and how many camping tickets you would like and pay for it at the end along with anything else you have ordered.

If you have already booked and paid for your tickets and you only want to buy camping tickets (but you want to link it to your booking), you do have the option to add them at a later date. You'll just need your booking reference number (on your original confirmation email), and follow the links that we'll update here once this function has been added, closer to the event.

Generally, yes. Silverstone Woodlands aim to have cars parked next to pitches. In the event of bad weather, or for different reasons, you may have to park your car away from your pitch. If this is the case, we will try and make the distance between your car and your pitch as close as possible (within reason). .

This depends on the size of your electrical hookup pitch, motorhome and car. If your car and motorhome fits within the pitch size then we are more than happy for you to park your car there. If they do not fit within the pitch size, then we advise you find a parking spot nearby. There is no designated parking for additional vehicles, but as long as your vehicle is not on anyone else's pitch or blocking a roadway then you are fine to park it.

Unfortunately NO PETS are permitted onsite at the Silverstone Classic or on Silverstone Woodlands campsite, although fully trained and registered “assistance” dogs are welcome. Please contact the circuit on +44 (0) 8704 588 251 so that arrangements can be made prior to your arrival. The campsite is located very close to the circuit and it is not recommended that animals be subjected to loud noises from motorsport activities. ‘Assistance’ dogs are not allowed in the paddock, garages or the pit lane.

Unfortunately not - the camping ticket is a separate per person cost. If you would like an electrical hookup this costs an additional amount per electrical hookup pitch. The prices for 2020 are:

- A standard electrical hookup pitch (7mx8m) = £70

- A disabled area electrical hookup pitch (7mx8m) = £70

- A large electrical hookup pitch (6mx12m) = £90

Unfortunately you cannot bring or use your own generator at the campsite. A limited number of electrical hookups are available to purchase at an additional cost.

 

For more information regarding media accreditation, please click here.

Unfortunately not. A shuttle service for media will operate from media sign-on to the media centre in the Silverstone 'Wing' and you can access the free buses around the site.