Is the Silverstone Classic likely to be cancelled?
We are closely monitoring the developments relating to the spread of the Coronavirus (COVID-19) and following the updates and advice given by the UK Government, the World Health Organisation and other public bodies.
While the latest guidance from the UK Government is to stay at home over the coming weeks, we remain hopeful that the Silverstone Classic will go ahead in four months as planned, although COVID-19 may have some impact on how we run elements of the event.
We appreciate that this is an evolving situation, so in the unlikely event that we have to postpone the event from its current scheduled dates, we will determine a date with the Circuit as soon as possible to which we can postpone the event and we will publish details as a matter of priority. All tickets would remain valid.
In the meantime, look after yourselves and those around you. We’re all in this together.
What impact is there likely to be on how you run elements of the event?
We continue to monitor the situation and follow the updates and advice given by the UK Government, the World Health Organisation and other public bodies. Wherever necessary we will be taking sensible precautions to help minimise the spread of the virus and we will share updates in this regard over the coming weeks and months.
I live overseas and travel restrictions now apply which will impact on my visit to the Silverstone Classic. What should I do?
In the first instance we recommend you make contact with your travel insurance provider to check whether your policy covers you for cancelled travel plans as a result of the Coronavirus.
What are your opening hours?
The gates open at 07:30 each morning. They close at 23:00 on Friday and Saturday, and at 18:30 on Sunday.
Qualifying on Friday is likely to run from around 09:00 until 19:00, with racing from 09:00 until 21:00 on Saturday, and from 09:00 until 18:00 on Sunday.
There will be live music on both Friday and Saturday evenings until 23:00.
For those camping at Silverstone Woodlands, the campsite opens on Thursday 30 July from 09:00 and closes on Monday 3 August at 12:00. More details are here.
What's included in the ticket price?
We want you to get the very best value from the tickets you buy for the Classic, which is why we include so much in the ticket price! Your tickets not only include entry to the event, but also: Full access to the racing paddocks giving the chance for you to get close to the cars and talk to the drivers and race preparers; access to the open grandstands for great viewing of the track action. Big screens are also provided around the Circuit to ensure you don't miss a thing; the live music concerts on Friday and Saturday evenings; all funfair rides; and FREE parking.
Can I access the Paddock?
Can I bring my own food and drink to the event?
Can I bring my baby to the Silverstone Classic?
Yes you are able to bring your baby to the event. The noise of the race cars can be quite loud so we would recommend ear defenders. Children 5 and under have free entry to the event; please just indicate when booking your own tickets how many children aged 5 and under are likely to attend with you.
There are baby changing facilities throughout the site - the locations for which can be found on the event map, published closer to the event.
Site transport: Throughout the event, accessible buses (enabling wheelchair and pram access) will operate between the Village Green at the north end of the circuit infield and the International Paddock at the south end of the circuit infield, as well as on the perimeter road.
Site layout and conditions: The site is spread over 850 acres, some of which are fields. There are some hard-standing and tarmac areas together with stone paths and trackway, but the site can be difficult to negotiate. The weather can have a massive impact on how easy it is for people to move around the site, please take this into consideration when deciding on what equipment to bring with you.
Is there anything I can't bring to the event?
Yes. Prohibited items include but are not limited to alcoholic beverages, illegal drugs, chemicals of any kind, drones, glass bottles, barbeques, mopeds, scooters and any other unauthorised motorised transport, ladders, laser pens, weapons or any offensive materials in whatever format. Please note that your bags may be searched before entering and any prohibited items may be confiscated.
NO PETS are permitted onsite at the Silverstone Classic either, although fully trained and registered “assistance” dogs are welcome. Please contact the circuit on +44 (0) 8704 588 251 so that arrangements can be made prior to your arrival. It is however not recommended that animals be subjected to loud noises from some of our Motorsport activities. ‘Assistance’ dogs are not allowed in the paddock, garages or the pit lane. Please do not leave dogs locked in cars in car parking areas.
How can I buy tickets?
Tickets for 2020 are now available and you can book easily and securely online here.
Alternatively you will be able to call to book tickets on: +44 (0) 871 231 0849 (calls cost 13p per minute plus network extras).
When are tickets on sale until?
Tickets to the event are available in advance until midnight the Thursday before our festival weekend.
Bookings for Car Club Packages are only available until midnight on the 31st May – this is due to the complex logistics of accommodating over 100 car clubs over the weekend of the event.
How do I know if my booking was successful?
Once you have completed the booking form and submitted your order, you will get an email confirmation from our ticket agency - SEE Tickets. Please ensure that you enter your email address correctly when booking.
Your email confirmation will show details of your order including the number of tickets and booking reference.
Many email account providers offer a filter service to protect you from unwanted junk mail or 'spam'. It is possible that your email confirmation from us has been mistakenly filtered by this service; so if you do not receive email confirmation from us within 48 hours, please check your Junk Mail and/or Deleted Files folders first. If you still cannot find your confirmation email, you can request for it to be resent - by logging into the SEE Customer Services area here.
I haven't received my confirmation email, what should I do?
If you haven't received your confirmation email, please allow up to 6 hours for it to reach you at busy periods and also check it hasn't gone into your junk mail folder.
If you still have trouble getting your confirmation email, you can check your order has gone through by logging into the SEE Customer Services area here and use the option on the next page to resend your confirmation email.
I have not received my tickets. When will my tickets be sent?
All tickets are sent electronically to the email address you provide after you have completed your order. Please bring these tickets with you to the event as they will be scanned upon entry.
If you can't find your ticket and have booked online, log into the SEE Customer Services area here - enter the email address used to purchase tickets and your ticket will be resent.
How do I order and pay for additional items to a booking I have already paid for?
How do I get a reference number for my tickets?
You get one automatically as part of the booking process. If you buy online we'll send you a confirmation email that will include a booking reference number. If you buy over the phone we'll give you your booking reference at the end of placing your order.
You'll need your booking reference number if you want to order additional items after you have purchased your tickets online, so keep it safe.
All tickets are sent electronically with the exception of the Car Club Display Vehicle Passes and Hospitality tickets which will be dispatched a couple of weeks prior to the event.
Track the status of your tickets via the SEE Customer Services area here.
Can I cancel my order if I change my mind?
If you purchased Ticket Plan Protection when you bought the tickets, you may be eligible for a refund. The terms and conditions that relate to Ticket Plan Protection are detailed here.
In addition, our ticket partner, SEE Tickets, offers an ethical and convenient way to re-sell tickets, enabling you to sell and buy spare tickets, safely and securely, at the price you paid or less, via the Fan-to-Fan Marketplace. More information is here.
So, if you have an unwanted ticket and it is sold successfully through the Fan-to-Fan Marketplace, SEE Tickets will send you payment five days after the event takes place. Payment will only be made if the ticket is successfully sold. If it is not, the only time we would offer a ticket refund is if the event is cancelled.
What's the transaction fee for?
I've lost my booking reference number - what can I do?
If you have booked online and lost your reference number, log into the SEE Customer Services area here - enter the email address used to purchase tickets and your booking confirmation will be resent.
If my address changes, how do I tell you about this?
I am disabled can my personal assistant accompany me to the event?
As part of our commitment to make the Silverstone Classic accessible to all, we operate a Personal Assistant 2-4-1 ticket scheme.
All disabled visitors attending the Silverstone Classic on a paid for adult ticket are entitled to bring one assistant free of charge (this applies to general admission tickets and camping only. This offer does NOT apply to hospitality tickets). Please note, if the disabled person is a child you will need to buy an adult ticket and claim a free child ticket.
Click here to complete the online Personal Assistant 2-4-1 ticket application form and for further eligibility criteria.
Is there parking available at the Silverstone Circuit?
How do I redeem my Buy a Gift voucher?
Email the following information to [email protected]:
- Your Buy a Gift voucher reference number
- The email address you would like your electronic tickets sent to
- Postal address of person redeeming the voucher
- A contact phone number in case of any issues
Is there camping close-by?
Is the camping at Silverstone Woodlands campsite booked per person or per pitch?
How do I book camping at Silverstone Woodlands campsite?
You can buy camping tickets at the same time as purchasing your event tickets via our website - it is one easy process for you. Just select the relevant drop down menu and how many camping tickets you would like and pay for it at the end along with anything else you have ordered.
If you have already booked and paid for your tickets and you only want to buy camping tickets (but you want to link it to your booking), you do have the option to add them at a later date. You'll just need your booking reference number (on your original confirmation email), and follow the links that we'll update here once this function has been added, closer to the event.
Can I park my car next to my tent at Silverstone Woodlands campsite?
Can I park my car next to my motorhome in my electrical hookup pitch?
Can I bring my dog to Silverstone Woodlands campsite?
Is the camping ticket cost included in the electrical hookup cost?
Unfortunately not - the camping ticket is a separate per person cost. If you would like an electrical hookup this costs an additional amount per electrical hookup pitch. The prices for 2020 are:
- A standard electrical hookup pitch (7mx8m) = £70
- A disabled area electrical hookup pitch (7mx8m) = £70
- A large electrical hookup pitch (6mx12m) = £90