What are Silverstone doing to ensure 2021 events can go ahead safely?
With the planned roll-out of the Covid-19 vaccine and a more widespread testing programme available we remain positive about welcoming fans back to the circuit. The Silverstone team are working closely with the Department for Digital, Culture, Media and Sport, local authorities and Public Health to ensure all regulations and guidelines are followed and relevant procedures can be put in place to keep competitors, our team and fans safe when we re-open our gates.
WHAT SPECIAL MEASURES WILL YOU HAVE IN PLACE IN LIGHT OF THE COVID-19 PANDEMIC?
Our priority at all times is the safety and wellbeing of those attending our events as well as our own team; rest assured we will be taking all precautions necessary to keep you safe while attending The Classic, and adhering to the guidance provided by the Government that prevails at the time. We’ll communicate full details of these measures as we get closer to the event.
What are your opening hours?
The gates open at 07:30 each morning. They close at 23:00 on Friday and Saturday, and at 18:30 on Sunday.
Qualifying on Friday is likely to run from around 09:00 until 19:00, with racing from 09:00 until 21:00 on Saturday, and from 09:00 until 18:00 on Sunday.
There will be live music on both Friday and Saturday evenings until 23:00.
Timings are subject to change
What's included in the ticket price?
We want you to get the very best value from the tickets you buy for The Classic, which is why we include so much in the ticket price! Your tickets not only include entry to the event, but also: Full access to the racing paddocks giving the chance for you to get close to the cars and talk to the drivers and race preparers; access to the open grandstands for great viewing of the track action; big screens around the Circuit to ensure you don't miss a thing; the live music concerts on Friday and Saturday evenings; and all funfair rides.
Can I access the Paddock?
Can I bring my own food and drink to the event?
We have a wide range of vendors around the circuit including vegetarian, vegan and gluten free options. We also have traditional hot snacks such as burgers, fish & chips, jacket potatoes, pies, paninis and baguettes – we’re sure you’ll find something for everyone’s taste.
There are also a number of licensed bars serving beer and other refreshments.
You are allowed to bring reasonable amounts of alcohol for personal consumption into the venue.
- Excessive amounts will be refused at the gate.
- No glass bottles or containers are allowed to be bought into the circuit at any time. You will be asked to leave them at the gates.
Can I bring my baby to the Silverstone Classic?
Yes you are able to bring your baby to the event. The noise of the race cars can be quite loud so we would recommend ear defenders. Children 10 and under have free entry to the event but do require a ticket.
There are baby changing facilities throughout the site - the locations for which can be found on the event map, published closer to the event.
Site transport: Throughout the event, accessible buses (enabling wheelchair and pram access) will operate between the Village Green at the north end of the circuit infield and the International Paddock at the south end of the circuit infield, as well as on the perimeter road.
Site layout and conditions: The site is spread over 850 acres, some of which are fields. There are some hard-standing and tarmac areas together with stone paths and trackway, but the site can be difficult to negotiate. The weather can have a massive impact on how easy it is for people to move around the site, please take this into consideration when deciding on what equipment to bring with you.
Is there anything I can't bring to the event?
Please note that Silverstone Circuits Ltd have a zero tolerance policy to illegal substances. Drug enforcement laws are applicable on site as anywhere else in the country.
Anti-social or illegal behaviour will not be tolerated.
You may be searched at the entrance.
Any items that the organisers consider to be illegal, could be used in an offensive manner or are listed in the prohibited items below will be confiscated.
Persons suspected of carrying out illegal and/or offensive activities onsite may be searched. Offenders will be thrown off the site and refused re-admission.
The following items are not permitted into the venue:
- Glass bottles & glass containers
- Restricted and illegal substances
- Offensive weapons
- No animals (excluding Assistance Dogs) will be admitted to the Venue or any car parks.
- Items that are deemed dangerous, offensive or unsuitable
- Drones or remote-controlled aircraft
- Step ladders
- Any items which might be subject to ambush marketing
- Smoke canisters
- Tents and shelters
- Four-wheeled carry carts (doesn’t include those used to carry children, but must be empty at the gate)
- Powered scooters/hover-boards
- Electric cycles
- Sun parasols
What security measures do you have in place?
As we have enhanced security measures in place, you may be searched upon entering the venue. We encourage all of our visitors not to bring bags any bigger than one 20-litre rucksack per person to the event to help us keep queuing to a minimum.
Silverstone’s top security tips:
- Maximum of 1 x 20-litre rucksack per person with luggage tag
- Arrive early and leave plenty of time for searches
- Do not leave any of your belongings unattended
- We have a diverse range of food outlets on site so treat yourself to lunch to help keep your bag sizes down
- Please see the prohibited items (above)
- If you see or suspect anything suspicious and there is a not a member of staff close by that you can quickly alert, immediately contact Event Control (Tel: 01483 524424). If you can't get through contact Venue Control (Tel: 01327 320 308), and failing both of those options, call 999
Please note that due to security measures in place we do not have a luggage storage facility on site.
I had tickets to the 2020 event and requested a refund but I don’t think I’ve received it, can you help?
Refunds were all processed within 21 days of receiving the refund request and the deadline for requesting a refund was 5pm on Friday 31 July 2020. If you are having trouble locating your refund, please check your card/ bank account statement around the date you were originally charged/ bought your tickets (banks have now started to attach refunds to the original purchase date, which means the money goes in at the time its refunded but to find it you have to look at the original purchase date).
If, having made the above checks, you’re still struggling to locate the refund, please get in touch.
My car club was due to be celebrating an anniversary in 2020. Will we be able to celebrate in 2021 instead?
We do plan to carry forward celebrations to the 2021 event wherever possible but please bear with us as we look at balancing both 2020 and 2021 celebrations when finalising next year’s anniversary plans. We’ll be back in touch with all car clubs on this as soon as we’re able.
When are tickets on sale until?
Tickets to the event are available in advance until midday the Thursday before our festival weekend.
Bookings for Car Club Packages are only available until midnight on the 31st May, subject to availability – this is due to the complex logistics of accommodating over 100 car clubs over the weekend of the event.
How do I know if my booking was successful?
Once you have completed the booking form and submitted your order, you will receive an email confirmation which will show details of your order including your booking reference.
Many email account providers offer a filter service to protect you from unwanted junk mail or 'spam'. It is possible that your email confirmation from us has been mistakenly filtered by this service; so if you do not receive email confirmation from us within 48 hours, please check your Junk Mail and/or Deleted Files folders. If you still haven't received a confirmation of your order, please email: [email protected].
I’m having trouble purchasing tickets online, who can help me?
If for any reason you are having problems trying to purchase tickets online, please email: [email protected].
How do I order and pay for additional items to a booking I have already made?
I am disabled can my personal assistant accompany me to the event?
As part of our commitment to make The Classic accessible to all, we operate a Personal Assistant 2-4-1 ticket scheme.
All disabled visitors attending The Classic on a paid for adult ticket are entitled to bring one assistant free of charge. Please note, if the disabled person is a child you will need to buy an adult ticket and claim a free child ticket.
You will need to complete the online Personal Assistant 2-4-1 ticket application form here.
Once you have the completed the form, you'll need to email your application to: [email protected] or post it to: Customer Service Jimmy Brown Centre Silverstone Circuits Limited Northamptonshire NN12 8TN.
Is there parking available at the Silverstone Circuit?
How do I book camping at Silverstone Golf Club?
We’ll be on sale with this soon! If you have already bought your tickets but want to add camping to your order once this is available to buy, all you’ll need to do is email [email protected] to add camping to your order.