- What information we collect and why we collect it.
- How we use that information.
- The choices we offer, including how to access and update information.
- Your rights
Personally identifiable information:
We only collect personal information about you (for example your name, address, telephone number, email address) when you specifically provide us with such information on a voluntary basis, for example when purchasing or enquiring about event tickets or when subscribing to receive event newsletters. Any personal information we collect via our website will never be released or sold to any companies or individuals outside of Goose Live Events Limited or authorised partner companies who provide services on our behalf. We do not store credit card details.
Our authorised partner companies with whom we may have to share your personal data include (but are not limited to) those set out in the table below:
|Name of supplier||Purpose of processing|
|ASP Solutions Limited||Our website is hosted on our behalf by ASP Solutions Limited but is controlled and operated by us – we are responsible for the content and links provided by our website|
|SEE Group Limited||Our ticket provider is SEE Tickets through whom ticket transactions are processed - their data protection policy is available here.|
|MPA Creative||MPA manage the PR and media relations (including management of the accreditation process) for the Silverstone Classic for and on behalf of Goose Live Events Limited|
|Chantry Communications and Automotive Services||Logistics relating to the RetroRun are managed through Chantry Communications on behalf of Goose Live Events Limited.|
We will not share your personal information for marketing or any other purposes without your consent (unless where required by law). If you have registered your interest with www.silverstoneclassic.com and/or any of our associated companies, and given your express consent, you may be contacted with relevant promotions, offers or event information from us. We will tailor these communications using the information we have about you but you can object to that at any time, by contacting us on [email protected].
We may also process your data because it is necessary to fulfil a contract or because we have a legitimate interest to do so; we do research and collect limited work-related contact information from publicly available sources, to identify and communicate with business prospects. We rely on legitimate interests to do this.
We will only retain your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data differ and are confirmed in our retention policy which you can request by contacting us at: [email protected].
Please help us to make sure that the personally identifiable information we have about you is correct and up-to-date.
Other information you give us, for example your age range, your general geographic location, the times and dates you use our services allows us to see what 'types' of people use our site. We may share such aggregate information with third parties on a discretionary basis, in the interests of building a profile of our website users (e.g. which are the popular areas on our site and how long our guests spend on them etc.) in order to improve the event and the services we offer you.
Use of IP addresses
An IP address is a number that's automatically assigned to your computer whenever you're browsing on the internet. Web servers, the big computers that 'serve up' internet pages, automatically identify your computer by its IP address. We collect IP addresses for the purpose of system administration, to create reports and to audit the use of our site. When you use our site, our servers or computers log your IP addresses. We do not link IP addresses to anything personally identifiable, which means that you remain anonymous to us.
A cookie is a small text file, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. There are various types of cookies which perform different functions, such as recording your browsing habits. The information recorded by the cookie is retrieved on the user's next visit to the site. If you wish to learn more about cookies please visit www.allaboutcookies.org.
Most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser's privacy settings. Rejecting all cookies means that certain features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website's features and you may be prevented from completing your transaction. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
On www.silverstoneclassic.com, cookies record information about your online preferences, remember information about you when you visit our site and compile statistical reports on website activity. Some cookies are used that are essential in order to provide our services to you.
During the course of any visit to www.silverstoneclassic.com, your navigation through the site is recorded by a cookie that is downloaded to your device. The information recorded is retrieved on a repeat visit to the site by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.
Cookies we use
|CFID||No||Never||Maintaining client identity: A sequential client identifier|
|CF Token||No||Never||Maintaining client identity: A random-number client security token|
|DefaultLocale||No||On Exit||Stores the default locale of the website|
|JSessionID||No||On Exit||ColdFusion session-specific management cookie/identifier|
|SessionExpiryTime||No||2 Hours||Timestanp used to track a user’s session|
|_pk_id||Yes||Indefinitely or when
user manually clears
|contains a visitor id used to identify
|_pk_ref||Yes||Indefinitely or when user manually clears them||To identify from where a user came from|
|_pk_ses||Yes||30 mins||Used to identify a unique visit to the site|
|*_engage_barCollapsed||No||On Exit||Holds the state of the Engage bar, whether this is open or collapsed|
|*_engage_modules||No||On Exit||Contains a list of enabled modules for Engage|
|*_engage_accessTokenSite||No||On Exit||A unique access token for the user to access the engage API|
|*_engage_PersonUUID||No||On Exit||Identifies The user for the logged in session|
|asp_engage||Yes||On Exit||Stores the sessionID of a visit|
|incap_ses_||Yes||On Exit||Preserves a user’s state across the session|
|visid_incap||Yes||1 Year||Session cookie for Incapsula|
|_ga||No||2 Years||Registers a unique ID that is used to generate statistical data|
|_gid||No||On Exit||Registers a unique ID that is used to generate statistical data on how the visitor uses the website|
|fr||No||2 Months||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers|
|Google Analytics (_UTM?)||No||3 Years||Used by Google to track site usage not personal data|
|_gat||No||On Exit||Used by Google Analytics to throttle request rate|
|GPS||No||On Exit||Used by YouTube to register a unique ID on mobile devices to enable tracking based on geographical GPS location|
|Visitor_Info1_Live||No||179 Days||Used by YouTube to try and estimate the users' bandwidth on pages with integrated YouTube videos|
|YSC||No||On Exit||Used by YouTube to register a unique ID to keep statistics of what videos from YouTube the user has seen|
|guest_id||No||1 Day||Twitter guest ID cookie|
|original_referer||No||On Exit||Twitter referer cookie|
|_twitter_sess||No||On Exit||Twitter buttons or widgets cookie|
Secure storage of your personally identifiable information is of utmost importance to us.
We use 256 bit Secure Socket Layer (SSL) encryption across our website (as do SEE Tickets). This system encrypts your personal information so that it cannot be read if intercepted by a malicious third party.
Within Goose Live Events Limited, only those employees who need access to your information in order to do their jobs are permitted access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
We will NEVER ask you for password information in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.
Remember to sign out of our website and close your browser window when you have finished what you've been doing; this is to ensure that others cannot access your personal information and correspondence if your computer or mobile device could be accessible to others.
Third party sites
We are not responsible for the privacy policies or practices of any third party sites linked to our website. As a result, we advise you to read their privacy policies before submitting data to such sites. Please note that when purchasing tickets, you leave our website and your transaction will be processed by the SEE Tickets website.
In accordance with the General Data Protection Regulation, you have the right to access any information that we hold relating to you.
On receipt of such a request we will endeavour to respond to you as soon as possible, but at least within one calendar month. You must provide us with 2 forms of personal identity to ensure that we only disclose to you information which is relevant to you personally. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You also have the right to control the processing we are doing and, in some circumstances, can ask us to erase your data.
You may unsubscribe from receiving targeted updates from us at any time or update your preferences. A link to enable you to do this is available with all our email communications. Alternatively, email us at [email protected] and we can make these updates on your behalf.
If you are unhappy about how we handle your data enquiries you may complain to the Information Commissioner’s Office at https://ico.org.uk/
Changes to our company
In the event we go through a business transition such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
We strive to protect your identity and privacy, but we cannot guarantee the security of any information that you disclose online, and you do so at your own risk.
We reserve the right to make changes to this policy from time to time as necessary. Your continued use of this and any other sites owned by us following the posting of any such changes to these terms implies acceptance of those changes.
Please check back regularly for changes.